Info

General FAQ

Where is Osheaga?

Located on Île Sainte-Hélène from the beginning, Osheaga will temporarily move its 2017 & 2018 editions to Île Notre-Dame, only a ten minute walk away from Parc Jean-Drapeau metro and our traditional site. This temporary site change is due to the refurbishment and modernization work being done by the City of Montreal on Île Sainte-Hélène before our return to a brand new site in 2019. The Osheaga Team is incredibly excited to be able to present the Osheaga experience in an entirely new and unique environment that promises to meet our highest standards!


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When is Osheaga?

Osheaga 2018 will take place August 3, 4 and 5.
Doors open at noon, and performances begin at 1:00pm and end at 11:00pm.

How do I purchase Osheaga passes?

Osheaga 3-day General Admission, Gold passes and Platinum and single-day General Admission and Gold passes can be purchased online at www.osheaga.com or by phone at 1-855-310-2525.

Is Osheaga an all-ages event?

Yes, Osheaga is an all-ages event.  Children aged 10 years and younger are admitted for free when accompanied by an adult with a valid Osheaga pass.

Due to the limited amount of space available on the Osheaga Terrasse, every person admitted to this area must hold a valid Gold Pass or Platinum Pass, including children.

My band rules, can we play at Osheaga?

We always look for upcoming or local talent so that Osheaga is as diverse and exciting as possible. Our band selection is complete for this year, unfortunately, we are no longer accepting submissions to play at Osheaga 2018.

How can reviewers and photographers get accredited for Osheaga?

The accreditation period for Osheaga 2018 has ended.

What does "Osheaga" mean?

Osheaga was a name used for the area that is now Montreal by some of the first European settlers in the region. The name is said to originate from Jacques Cartier when he met the Iroquoians near the Lachine rapids in what is now Montreal. But so the Iroquoian oral history goes the white man was waving with his hands, either offering to shake hands or asking about rapids on the river. The astonished Iroquoians looked at each other and said "O she ha ga" which meant people of shaking hands. From the meeting Cartier transcribed the word Osheaga as meaning large rapids while the Iroquoian would use the oral phrase to describe where they met the people of the shaking hands.

What if an Artist cancels their performance?

All Festival performers, including headliners, are subject to change or cancellation at any time without notice. No refunds will be issued if a festival performer is changed or canceled.

Survival Guide

What can I bring to Osheaga?

Please note that cameras are permitted, however, professional video and audio recording equipment is not permitted at the festival.

Here is a complete list of what is and what is not permitted on site at Osheaga:

ITEMS ALLOWED ON THE FESTIVAL SITE

  • One (1) empty plastic or reusable water bottle (water fountains on site)
  • Beach towels and blankets
  • Waterproof ponchos / small umbrellas
  • Small backpacks and bags / purses (please note: all bags will be searched)
  • Sunscreen (except sunscreen in flammable aerosol cans)
  • Digital cameras (except professional cameras with lenses over 2.5” or any other type of detachable lens)
  • Disposable cameras
  • Baby strollers


ITEMS NOT ALLOWED ON THE FESTIVAL SITE

  • Outside alcoholic beverages
  • Illegal drugs and drug paraphernalia
  • Glass bottles and cans
  • Hard-sided coolers
  • Megaphones
  • Musical instruments
  • Fireworks
  • Flags & banners
  • Beach balls, soccer balls, Frisbees, etc.
  • Large sports umbrellas
  • Folding chairs
  • Skateboards
  • Animals (except guide dogs)
  • Large backpacks (camping style)
  • Tents
  • Laser pointers
  • Water squirt gun or mist
  • Professional video / audio recording equipment
  • Items intended for sale / promotion
  • Firearms, knives, or weapons of any kind
  • Any object that can be used to cause bodily harm
  • Selfie sticks or similar monopods
  • Drones
  • Flags and banners
  • First Nations headdress and other feather headdresses.*

* The First Nations Headdresses have a spiritual and cultural meaning in the native communities and to respect and honour their people, Osheaga ask fans and artists attending the festivals to not use this symbol as a fashion accessory.

Items that are on the disallowed list will be confiscated. We recommend not bringing them to the event site at all to save you the extra hassle. Some items on the disallowed list (backpacks, folding chairs, etc.) may be left at the paid coat check. See below for more information.

What is there to do after the show?

Osheaga ends at 11:00pm each night, but don’t let that stop you! Keep the party going at one of the official afterparties and check out all that Montreal has to offer! Saint-Laurent Boulevard (known as “The Main”) or rue Saint-Denis are always a fair bet. We suggest asking some locals where the best watering holes are, or what restaurant to hit up for a tasty post-festival treat. Poutine, bagels and smoked meat are among the must-have food for any visitor seeking a real Montréal experience.


One thing’s for sure…you can bet on fun at the Montreal Casino. With over 3200 slot machines and 115 gaming tables, you’re in for a thrilling evening. If gambling’s not your thing, the building also hosts four restaurants, three bars, and a cabaret. Not to mention, the structure, built by famous architect Jean Faugeron, is a site to see in itself. It consists of three interconnected buildings, two of who were built for Expo 67. The Casino is famous for its unconventional features, such as its abundance of windows and low ceilings. Swing by for a great time!

What is Montreal's weather like during the festival?

August in Montreal is usually warm and sunny, so bring plenty of sunscreen and some shades to protect yourself from those rays. Keep an eye on the forecast, and if the weather is less than ideal, please do come prepared.

What if it rains?

As the saying goes, "The show must go on!" Osheaga takes place rain or shine. Please check the weather prior to coming to Osheaga and if there’s a high chance of rain we suggest bringing a pocket-sized poncho and a sweatshirt or windbreaker.

Please note that severe weather conditions may temporarily interrupt some concerts/activities. We invite you to stay tuned to our social media for up-to-date information. Please note that as indicated in our purchase agreement, the Osheaga policy is that no exchange or refund will be provided following your purchase.

Is there a Lost & Found at Osheaga?

During the festival : Our lost and found Loto-Quebec service point tent is located near the information kiosk, close to the site's main entrance. It will be a pleasure for us to return any and all lost items. However, if your belongings have not yet been recovered, you may contact us at  [email protected]. Please be sure to include a detailed description of the lost items and a member of our customer service team will be in touch. 

Outside of festival dates http://www.parcjeandrapeau.com/en/lost-items/

Customer Service : 514 872-6120 [email protected]

Safety & Accessibility

Keep it Clean and Safe

While fun and great entertainment is a definite priority at Osheaga, it is important to be respectful of your surroundings, other festival goers, and festival staff to ensure that every Osheaga-goer has the time of their life. That being said, please follow these guidelines while attending Osheaga.

1. Make an effort to recycle/throw out all litter. No one likes a dirty festival site.

2. Please be polite to festival staff and festival-goers (though crowds congregate around the stages, please do not push your way through crowds, cut into lines, etc)

3. Respect Parc Jean-Drapeau and the Osheaga site. Please leave the site as you find it upon entering Osheaga. Do not remove signs, banners, or posters from the festival site. Do not climb or damage trees, sculptures, etc.

4. Respect the art. Several pieces of art are displayed throughout the festival site. Do not touch or move the art! Those who tamper with the art may be ejected from festival grounds.

Is there medical staff at Osheaga?

Medical staff are constantly present on site. Please be sure to bring all prescribed medication you may need and avoid putting yourself in harm’s way. While it’s important to have fun, please monitor your consumption of alcohol and be sure to stay hydrated by drinking plenty of water and juice throughout the day. Make sure to take breaks from the sun if needed. There are plenty of trees for shade on the Osheaga site, so please take advantage of them.

Is Osheaga accessible for people with reduced mobility?

We, the CH Group, are committed to providing a unique experience for people with reduced mobility and people with disabilities. With the goal of improving universal accessibility during summer festivals, our facilities will be optimized with new signage, an information booth, a paratransit shuttle and dedicated parking spaces, user-friendly platforms for people with reduced mobility or disabilities. We want to create for our customers a memorable and unforgettable moment.

Accompanying

The Assistance Dogs are authorized as per the law and the accompanying permit.

Accessible facilities

Most our scenes are equipped with wheelchair accessible platforms. Signage will be adapted for people with reduced mobility.

Guest Services

A dedicated waiting station will be available at the box office / aquatic complex and an information booth will be available for disembarkation of the paratransit shuttle between the main scenes at the south end of the cosmos bridge which will be pedestrianized.

Toilets

Restricted toilets for guests with reduced mobility will be available on the site.

Parking

Reserved parking spaces for motorists with a handicap sticker are available at most parking lots in Parc Jean-Drapeau:

P7 (Stewart Museum): 2 places

P9 (Aquatic Complex): clients with reduced mobility and adapted transportation

P11 (Biosphere): 2 places

Note that there is a path for people with reduced mobility from P9 parking to the box office/water complex.

Shuttle buses

A paratransit shuttle, currently equipped with front or rear ramps, will be available all day.

Before 20h, boarding will be at the ticket office / aquatic complex and the landing will be between the main scenes at the southern end of the cosmos bridge which will be pedestrian.

After 20h, embarkation and disembarkation will take place at the Pirelli Tower.


Venue & Amenities

What amenities can I find at Osheaga?

  • Many choices of food vendors
  • Water and other refreshments
  • Beer and other alcoholic beverages
  • Clean toilets located conveniently throughout the site
  • Recycling and compost bins
  • Phone charging stations
  • Lockers available for rent
  • A Family Zone

What can I eat/drink at Osheaga?

Osheaga is Montreal and Montreal = food! More than ever the festival strives to offer a variety of quality food to fans. From our Poutine's to vegan, vegetarian and gluten-free options in addition to multiple food trucks on site, fans will have plenty to choose from to satisfy their taste buds! 

Beverages range from water to beer and other spirits can be purchased on site. The legal drinking age in Quebec is 18 years old. If you are planning on consuming alcohol at the festival, please bring two (2) valid pieces of ID and be sure to drink responsibly.

Osheaga festival goers may bring an empty clear plastic or reusable water bottle with them on site, and water refill stations will be provided. Festival goers may be asked to empty their bottle before entering the festival. No alcohol may be brought in from outside.

Festival goers are allowed to bring food for personal consumption (ex: a sandwich, a fruit and a granola bar). Coolers or lunch boxes are not allowed on the site.

Site Map

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Can I rent a locker?

Yes, it’s possible to rent a locker to drop your stuff and party without a worry! We highly recommend you reserve your locker prior to the event to ensure the availability. You can reserve one here! 

Is there a Family Zone?

For a third consecutive year, the Osheaga Festival is very proud to be in collaboration with Les amis et moi to offer you a fun family zone, which is ideal for a little break for the whole family! The family zone features an arts and crafts area, make-up, an inflatable game, a photo booth, but also a relaxation area and a tent where moms can breastfeed. Various services have been specially set up for families such as bathrooms, water access, a microwave, and a food sales area not too far.

We look forward to seeing you with your family during this 13th edition!

Travel & Accommodations

Is there camping at Osheaga / Parc Jean-Drapeau?

No, camping is prohibited at Parc Jean-Drapeau.

Where should I stay in Montreal?

Osheaga, again this year, will offer a range of accommodation at affordable prices for festival goers. 

Check them out here

If I’m under 18, can I stay at Osheaga accommodations?

Please note that all guests of Osheaga accommodations must be at least 18 years of age – minors will not be permitted entry.

When can I check-in at Osheaga accommodations?

Hotel check-in is at 3pm. Nevertheless, we will gladly provide Osheaga Accommodations guests the option to store their belongings in a secure location if they arrive before the check-in so they don’t miss the start of the festival. You will receive an email detailing check-in procedure approximately a few weeks before the festival.

Can I bike to Osheaga?

Yes! We encourage you to bike to Osheaga - it's a fast, practical and ecofriendly transportation mode! Upon arrival to the festival site, roll into The Terminus: a secure and dedicated bicycle parking lot, steps away from the festival’s entrance.

Can I take my car to Osheaga?

We recommend taking the STM’s Metro system or biking to Osheaga, but if you must travel to Osheaga by car please be sure to carpool. Driving directions and parking information can be found on Parc Jean-Drapeau’s website.

Map & Directions


Directions From Montreal

The best way to get to Osheaga is to take the Metro (Montreal’s subway system). Follow signs to the Yellow Line; Jean-Drapeau is the station located right at the gates of the festival.

We do NOT recommend you to drive to the site, as it gets easily congested and may not be the fastest way out after the evening shows.

Metro: Have you purchased your fare card? Over 125,000 fans will be heading to Parc Jean-Drapeau on August 3-4-5 and the best way of getting there is with public transit! We recommend that you purchase your transit fares for the return trip to the festival in advance, making it easier for you to catch the subway after the show. That way, you’ll avoid waiting in line to buy your fare and you’ll get home faster.

Car: We do NOT recommend you to drive to the site, as it gets easily congested and may not be the fastest way out after the evening shows. If you opt for this transportation, we recommend using alternative mode of transport like car2go for a fun and ecofriendly ride.

Parking: All parking at Parc Jean-Drapeau is regulated by Parc Jean-Drapeau/City of Montreal. All parking information can be found on Parc Jean-Drapeau’s website here.

Bicycle, Foot: Directions on how to reach Parc Jean-Drapeau by bicycle, and foot can be found here. Parc Jean-Drapeau offers bicycle parking near the festival site.

You can also take advantage of The Terminus: our secure and dedicated bicycle parking lot, steps away from the festival’s entrance. You can park your bicycle here for the day via our valet service, get some maintenance done by some pros from local bike shops and hang out as long as you’d like. Remember, we want you to get to and from the festival site as safely as possible so The Terminus will also serve as an area to relax and sober up post festival prior to leaving the site.

DRIVING DIRECTIONS FROM OUTSIDE MONTREAL

From Quebec City (about 2 hours 45 minutes):

Take the AUT-440 O
Take exit 12 for Aut. Henri IV S./AUT-73 S/AUT-73 N/AUT-40 E/Aut. Henri IV N. toward Chicoutimi/Pont P.-Laporte
Keep left at the fork, follow signs for Aut. Henri IV Sud/Pont Pierre-Laporte/AUT-73 S and merge onto AUT-73 S
Take exit 131-O to merge onto AUT-20 O/Autoroute Transcanadienne O toward Montréal
Take exit 90 to merge onto AUT-20 O/RTE-132 O toward Aéroport Dorval
Take exit 8 for Boul Taschereau/RTE-134 toward Pont Jacques-Cartier
Merge onto Boulevard Taschereau/RTE-134 O
Take the ramp onto Pont Jacques-Cartier/RTE-134 E
Take the exit toward La Ronde/Parc Jean-Drapeau
Slight right at Chemin du Tour-De-L'Îsle

From Ottawa (about 2 hours):

Take the HWY-417 E/Trans Canada Hwy E
Continue on AUT-40 E/Autoroute Transcanadienne E
Take exit 66-S on the left to merge onto AUT-15 S toward Pont Champlain/AUT-10/Centre-Ville/Montréal
Take exit 63-E on the left for Aut. Ville-Marie toward Centre-Ville
Merge onto AUT-720 E/Autoroute Ville-Marie
Take exit 7 toward AV. de Lorimier/AV. Papineau/Pont Jacques-Cartier
Merge onto Rue Notre-Dame E
Turn left at Avenue Papineau
Continue on Rue La Fontaine
Continue on Pont Jacques-Cartier/RTE-134
Take the exit toward La Ronde/Parc Jean-Drapeau
Turn right at Chemin du Tour-De-L'Îsle

From Toronto (about 6 hours):

Take the HWY-401 Express E
Continue on HWY-401 E/MacDonald-Cartier Fwy
Continue on AUT-20 E
Continue on AUT-720 E/Autoroute Ville-Marie
Take exit 7 toward AV. de Lorimier/AV. Papineau/Pont Jacques-Cartier
Merge onto Rue Notre-Dame E
Turn left at Avenue Papineau
Continue on Rue La Fontaine
Continue on Pont Jacques-Cartier/RTE-134
Take the exit toward La Ronde/Parc Jean-Drapeau
Turn right at Chemin du Tour-De-L'Îsle

From Boston (about 5 hours):

Take the I-89 N
Continue on RTE-133 N
Continue on AUT-35 N
Take exit 18-O to merge onto AUT-10 O toward Montréal
Take exit 6 toward RTE-132 E/AUT-20 E
Merge onto Boulevard Marie-Victorin
Take the exit on the left onto AUT-20 E/RTE-132 E toward Longueuil/Montréal
Take exit 8 to merge onto Boulevard Taschereau/RTE-134 O toward Pont Jacques-Cartier/Montréal
Take the ramp onto Pont Jacques-Cartier/RTE-134 E
Take the exit toward La Ronde/Parc Jean-Drapeau
Slight right at Chemin du Tour-De-L'Îsle

From New York (about 6 hours):

Take the I-87 N/New York State Thruway N
Take exit 24 to merge onto I-87 N/I-90 E toward Albany/Montreal
Take exit 1N to merge onto I-87 N toward Albany Int'l Airport/Montreal
Continue on AUT-15 N
Continue on AUT-20 E/RTE-132 E (signs for AUT-20 E/Longueuil/RTE-132 E)
Take exit 8 to merge onto Boulevard Taschereau/RTE-134 O toward Pont Jacques-Cartier/Montréal
Take the ramp onto Pont Jacques-Cartier/RTE-134 E
Take the exit toward La Ronde/Parc Jean-Drapeau
Slight right at Chemin du Tour-De-L'Îsle

Helpful Travel Links

Transit

Travel Resources

Passes

When do Osheaga passes go on sale?

Osheaga 2018 3-day General Admission, Gold Passes & Platinum Passes and single day General Admission & Gold passes are on sale now!

Passes are issued to ONE PERSON for the duration of the festival and are non-transferrable.

What is the online purchase process for Osheaga passes?

Osheaga 3-day General Admission, Gold passes and Platinum passes can be purchased online at www.osheaga.com or by phone at 1-855-310-2525.

To purchase passes online, you will be given the opportunity to create your evenko account before the on sale. As of noon, patron purchase order will be randomly determined and passes will become available for sale.

When it’s your turn, you will gain access to the purchase page where you can select the quantity of passes you would like to buy.

Select the type of pass you wish to purchase, make sure you choose the right one because once the transaction is complete no exchanges or refunds will be authorized by evenko. If you aren’t satisfied with your choice you can click Search Again.

Select the delivery method of your passes (standard mail only). You can also add an official Osheaga Accommodation, locker rental or public transit card to your order at this time.

If you haven’t already done so while in the virtual waiting room, you can now enter all of your purchasing information.

Take note of your confirmation number.


Why can't I select electronic passes (e-passes ) as a shipping option?

Osheaga is not offering electronic passes (e-passes ) for the 2018 edition. Festival passes will be RFID technology bracelets in order to optimize the experience of Osheaga's festival-goers.

Can I buy my passes through a reseller?

It is strongly advised that you purchase via osheaga.com and avoid buying from a reseller considering we cannot ensure the validity of the passes they sell. There is no way to guarantee the validity of a pass purchased from a vendor other than evenko or Osheaga until the first day of the festival, when we scan your pass at the entrance of the site.

Volunteer Program

Can I work/volunteer at Osheaga?

We are no longer accepting volunteers for 2018, but stay posted for 2019!

When are the orientation meetings? How long are they?

These meetings will be hosted on the festival site August 1, 2 and the morning of August 3 and are one hour long. Select the one you will attend when you fill out the application (you can update if necessary).
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