Info

 

General FAQ

When is Osheaga?

Osheaga 2019 will take place Friday August 2, Saturday August 3 and Sunday August 4.
Doors open at noon, and performances begin at 1:00pm and end at 11:00pm.

Where is Osheaga?

Two years ago, we hit the road and embarked on a journey to explore a new island, new stages, and an all-new experience. Now, we’ve packed our bags and are headed for an epic homecoming edition!

That’s right, we’re heading back home to our newly renovated ORIGINAL festival site on Parc Jean-Drapeau with everything you remember, know and love...only BETTER!

 - Newly renovated, more comfortable and spacious festival grounds than ever before
 - Our iconic side-by-side main stages with a breathtaking view of the Montreal skyline
 - The return of the Osheaga Arts Village and our 9th annual Music On Paper exposition
 - A site-wide interactive playscape called Osheaga Play powered by National Bank with activities that include La Grand Roue BN ferris wheel and Le Yoyo carousel ride
 - A brand new hammocks zone, out of the sun and nestled into the woods The 2nd edition of the YUL EAT Gardens with a full range of food and beverage options featuring pop-up restaurants from some local favourites
 - A family friendly Kids Zone, and free admission for children 10 and under Back to being only steps away from Jean-Drapeau metro, and only 15 minutes by public transit from downtown Montreal.

The Osheaga production team is incredibly excited to be able to present the Osheaga experience in Montreal's Parc Jean-Drapeau in an entirely new and unique environment that promises to meet our highest standards!

When does Osheaga announce the schedule?

The full schedule is usually announced 2-4 weeks prior to the festival, but will be subject to change.

Festival headliners are the last to play on each given day, and hit the stage between 9pm and 9:30pm (subject to change). Artists perform anywhere from 30 minute sets to 90 minute-plus sets for the festival headliners.

Please join our newsletter or follow us on Facebook and Twitter in order to be the first to know when the schedule will be available to the public.

How do I purchase Osheaga passes?

Osheaga 3-day General Admission, Gold passes and Perrier Platinum passes can be purchased online here or by phone at 1-855-310-2525.

Is Osheaga an all-ages event?

Yes, Osheaga is an all-ages event.  Children aged 10 years and younger are admitted for free when accompanied by an adult with a valid Osheaga pass.

Due to the limited amount of space available on the Osheaga Terrasse, every person admitted to this area must hold a valid Gold Pass or Platinum Pass, including children.

What does "Osheaga" mean?

Osheaga was a name used for the area that is now Montreal by some of the first European settlers in the region. 

Can reviewers and photographers get accredited for Osheaga?

Oh no! We’re full and no longer accepting media applications for our 2019 edition. Try again next year!
Passes

When do Osheaga passes go on sale?

Osheaga 2019 Weekend and Single Day Passes are on sale now!

Passes are issued to ONE PERSON for the duration of the festival and are non-transferrable.

What is the online purchase process for Osheaga passes?

Osheaga 3-day General Admission, Gold passes and Platinum passes can be purchased online here or by phone at 1-855-310-2525.

To purchase passes online, you will be given the opportunity to create your evenko/osheaga account before the on sale. As of noon, patron purchase order will be randomly determined and passes will become available for sale.

When it’s your turn, you will gain access to the purchase page where you can select the quantity of passes you would like to buy.

Select the type of pass you wish to purchase, make sure you choose the right one because once the transaction is complete no exchanges or refunds will be authorized by evenko. 

You can also add an official Osheaga Accommodation, locker rental or public transit card to your order at this time.

If you haven’t already done so while in the virtual waiting room, you can now enter all of your purchasing information.

Take note of your confirmation number. 

We reserve the right to refuse or cancel any transaction that exceeds the authorized limit.

Can I select electronic passes (e-passes ) as a shipping option?

Osheaga is not offering electronic passes (e-passes ) for the 2019 edition. Festival passes will be RFID technology bracelets in order to optimize the experience of Osheaga's festival-goers.

Can I buy my passes through a reseller?

It is strongly advised that you purchase via osheaga.com and avoid buying from a reseller considering we cannot ensure the validity of the passes they sell. There is no way to guarantee the validity of a pass purchased from a vendor other than evenko or Osheaga until the first day of the festival, when we scan your pass at the entrance of the site.

Can I upgrade my General Admission pass to GOLD or PLATINUM?

Did you purchase a General Admission pass but want to upgrade to the full GOLD or PLATINUM experience? No problem! We’ll upgrade you. Reach us at [email protected] or at 1-855-310-2525.

Survival Guide

What can I bring to Osheaga?

Please note that cameras are permitted, however, professional video and audio recording equipment is not permitted at the festival.

Here is a complete list of what is and what is not permitted on site at Osheaga:

ITEMS ALLOWED ON THE FESTIVAL SITE

  • One (1) empty plastic or reusable water bottle (water fountains on site)
  • Beach towels and blankets
  • Waterproof ponchos / small umbrellas
  • Small backpacks and bags / purses (please note: all bags will be searched)
  • Sunscreen (except sunscreen in flammable aerosol cans)
  • Digital cameras (except professional cameras with lenses over 2.5” or any other type of detachable lens)
  • Disposable cameras
  • Baby strollers


ITEMS NOT ALLOWED ON THE FESTIVAL SITE

  • Outside alcoholic beverages
  • Illegal drugs and drug paraphernalia
  • Glass bottles and cans
  • Hard-sided coolers
  • Megaphones
  • Musical instruments
  • Fireworks
  • Flags & banners
  • Beach balls, soccer balls, Frisbees, etc.
  • Large sports umbrellas
  • Folding chairs
  • Skateboards
  • Animals (except guide dogs)
  • Large backpacks (camping style)
  • Tents
  • Laser pointers
  • Water squirt gun or mist
  • Professional video / audio recording equipment
  • Items intended for sale / promotion
  • Firearms, knives, or weapons of any kind
  • Any object that can be used to cause bodily harm
  • Selfie sticks or similar monopods
  • Drones
  • Flags and banners
  • First Nations headdress and other feather headdresses.*

* The First Nations Headdresses have a spiritual and cultural meaning in the native communities and to respect and honour their people, Osheaga ask fans and artists attending the festivals to not use this symbol as a fashion accessory.

Items that are on the disallowed list will be confiscated. We recommend not bringing them to the event site at all to save you the extra hassle. Some items on the disallowed list (backpacks, folding chairs, etc.) may be left at the paid coat check. See below for more information.

Where should I stay in Montreal?

Osheaga, again this year, will offer a range of accommodation at affordable prices for festival goers. 

Check them out here

What is there to do after the show?

Osheaga ends at 11:00pm each night, but don’t let that stop you! Keep the party going at one of the official afterparties and check out all that Montreal has to offer! Saint-Laurent Boulevard (known as “The Main”) or rue Saint-Denis are always a fair bet. We suggest asking some locals where the best watering holes are, or what restaurant to hit up for a tasty post-festival treat. Poutine, bagels and smoked meat are among the must-have food for any visitor seeking a real Montréal experience.


One thing’s for sure…you can bet on fun at the Montreal Casino. With over 3200 slot machines and 115 gaming tables, you’re in for a thrilling evening. If gambling’s not your thing, the building also hosts four restaurants, three bars, and a cabaret. Not to mention, the structure, built by famous architect Jean Faugeron, is a site to see in itself. It consists of three interconnected buildings, two of who were built for Expo 67. The Casino is famous for its unconventional features, such as its abundance of windows and low ceilings. Swing by for a great time!

What is Montreal's weather like during the festival?

August in Montreal is usually warm and sunny, so bring plenty of sunscreen and some shades to protect yourself from those rays. Keep an eye on the forecast, and if the weather is less than ideal, please do come prepared.

What if it rains?

As the saying goes, "The show must go on!" Osheaga takes place rain or shine. Please check the weather prior to coming to Osheaga and if there’s a high chance of rain we suggest bringing a pocket-sized poncho and a sweatshirt or windbreaker.

Please note that severe weather conditions may temporarily interrupt some concerts/activities. We invite you to stay tuned to our social media for up-to-date information. Please note that as indicated in our purchase agreement, the Osheaga policy is that no exchange or refund will be provided following your purchase.

Is there a Lost & Found at Osheaga?

During the festival : Our lost and found Loto-Quebec service point tent is located near the information kiosk, close to the site's main entrance. It will be a pleasure for us to return any and all lost items. However, if your belongings have not yet been recovered, you may contact us at  [email protected]. Please be sure to include a detailed description of the lost items and a member of our customer service team will be in touch. 

Outside of festival dates http://www.parcjeandrapeau.com/en/lost-items/

Customer Service : 514 872-6120 [email protected]

If I’m under 18, can I stay at Osheaga accommodations?

Please note that all guests of Osheaga accommodations must be at least 18 years of age – minors will not be permitted entry.

What if an Artist cancels their performance?

All Festival performers, including headliners, are subject to change or cancellation at any time without notice. No refunds will be issued if a festival performer is changed or canceled.

Venue & Amenities

What amenities can I find at Osheaga?

  • Many choices of food vendors
  • Water and other refreshments
  • Beer and other alcoholic beverages
  • Clean toilets located conveniently throughout the site
  • Recycling and compost bins
  • Phone charging stations
  • Lockers available for rent
  • A Family Zone

Is there camping at Osheaga / Parc Jean-Drapeau?

No, camping is prohibited at Parc Jean-Drapeau.

What can I eat/drink at Osheaga?

Osheaga is Montreal and Montreal = food! More than ever the festival strives to offer a variety of quality food to fans. From our Poutine's to vegan, vegetarian and gluten-free options in addition to multiple food trucks on site, fans will have plenty to choose from to satisfy their taste buds! 

Beverages range from water to beer and other spirits can be purchased on site. The legal drinking age in Quebec is 18 years old. If you are planning on consuming alcohol at the festival, please bring two (2) valid pieces of ID and be sure to drink responsibly.

Osheaga festival goers may bring an empty clear plastic or reusable water bottle with them on site, and water refill stations will be provided. Festival goers may be asked to empty their bottle before entering the festival. No alcohol may be brought in from outside.

Festival goers are allowed to bring food for personal consumption (ex: a sandwich, a fruit and a granola bar). Coolers or lunch boxes are not allowed on the site.

Can I rent a locker?

Yes, it’s possible to rent a locker to drop your stuff and party without a worry! We highly recommend you reserve your locker prior to the event to ensure the availability.

You can reserve yours here!

Safety & Accessibility

Keep it Clean and Safe

While fun and great entertainment is a definite priority at Osheaga, it is important to be respectful of your surroundings, other festival goers, and festival staff to ensure that every Osheaga-goer has the time of their life. That being said, please follow these guidelines while attending Osheaga.

1. Make an effort to recycle/throw out all litter. No one likes a dirty festival site.

2. Please be polite to festival staff and festival-goers (though crowds congregate around the stages, please do not push your way through crowds, cut into lines, etc)

3. Respect Parc Jean-Drapeau and the Osheaga site. Please leave the site as you find it upon entering Osheaga. Do not remove signs, banners, or posters from the festival site. Do not climb or damage trees, sculptures, etc.

4. Respect the art. Several pieces of art are displayed throughout the festival site. Do not touch or move the art! Those who tamper with the art may be ejected from festival grounds.

Is there medical staff at Osheaga?

Medical staff are constantly present on site. Please be sure to bring all prescribed medication you may need and avoid putting yourself in harm’s way. While it’s important to have fun, please monitor your consumption of alcohol and be sure to stay hydrated by drinking plenty of water and juice throughout the day. Make sure to take breaks from the sun if needed. There are plenty of trees for shade on the Osheaga site, so please take advantage of them.

Is Osheaga accessible for people with reduced mobility?

Osheaga is committed to providing a unique experience for people with reduced mobility and disabilities. With the goal of improving universal accessibility, our facility will be optimized with new signage, an information booth, a para-transit shuttle and dedicated parking spaces, user-friendly platforms for people with reduced mobility or disabilities. We want to create for our customers a memorable and unforgettable moment. View the reduced mobility map

Accompanying

The Assistance Dogs are authorized as per the law and the accompanying permit.

Accessible facilities

Most our scenes are equipped with wheelchair accessible platforms. Signage will be adapted for people with reduced mobility.

Guest Services

A dedicated waiting station will be available at the box office / aquatic complex and an information booth will be available for disembarkation of the paratransit shuttle between the main scenes at the south end of the cosmos bridge which will be pedestrianized.

Toilets

Restricted toilets for guests with reduced mobility will be available on the site.

Parking

Reserved parking spaces for motorists with a handicap sticker are available at most parking lots in Parc Jean-Drapeau:

P7 (Stewart Museum): 2 places

P9 (Aquatic Complex): clients with reduced mobility and adapted transportation

P11 (Biosphere): 2 places

Note that there is a path for people with reduced mobility from P9 parking to the box office/water complex.

Shuttle buses

A paratransit shuttle, currently equipped with front or rear ramps, will be available all day.

Before 20h, boarding will be at the ticket office / aquatic complex and the landing will be between the main scenes at the southern end of the cosmos bridge which will be pedestrian.

After 20h, embarkation and disembarkation will take place at the Pirelli Tower.


Can I bike to Osheaga?

Yes! We encourage you to bike to Osheaga - it's a fast, practical and ecofriendly transportation mode! Upon arrival to the festival site, roll into The Terminus: a secure and dedicated bicycle parking lot, steps away from the festival’s entrance.

Can I take my car to Osheaga?

We recommend taking the STM’s Metro system or biking to Osheaga, but if you must travel to Osheaga by car please be sure to carpool. Driving directions and parking information can be found on Parc Jean-Drapeau’s website.

Volunteer Program

How old do I have to be to volunteer?

Minimum age is 18 at the start of the festival, August 2, 2019.

Can I work/volunteer at Osheaga?

Volunteer applications are now open! Apply now by clicking here!

Can I attend the festival when I’m not volunteering?

Absolutely! We are looking for volunteers to work one shift per day, each day of the event. After your shift you are welcome to enjoy the festival – you’ve earned it! Should you want to attend before any evening shifts, you will need to leave an item of value or government issued ID at volunteer check in until you sign in for your shift.

How long are shifts?

Most are 5.5-6 hours long.

What happens after I apply?

It will take us some time to receive and review applications. After you apply you will be sent a link to the online volunteer hub. This is where you will find news, information, and updates, and where you will log in to self-schedule once accepted into the program. Applicants not accepted will be notified directly.

How does scheduling work?

All volunteers will be able to self-schedule, choosing your own shifts and assignments, based on skill-set and availability. An online schedule will be posted for accepted volunteers once their profile has been updated.
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